Privacy Policy
Last Updated: 12th August 2025
1. Who We Are
Office Boss Limited (“we”, “our”, “us”) provides virtual admin support and HR consultancy services.
We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK GDPR.
Contact Details:
Office Boss Limited
Email: [email protected]
2. What Information We Collect
We may collect the following personal data:
* Name
* Email address
* Phone number
* Business details
* Information relevant to HR services (e.g., employee names, contracts, compliance data)
* Payment details (processed securely via third-party providers)
We also collect usage data through cookies and tracking tools (such as Facebook Pixel and Google Analytics) to help improve our services and marketing.
3. How We Collect Your Data
We collect data when you:
* Fill out a form on our website or landing pages
* Sign up for a lead magnet, event, or newsletter
*Make an enquiry via email or phone
* Engage with us through social media ads and messages
* Purchase services from us
4. How We Use Your Data
We use your personal data to:
* Provide and manage our services
* Respond to enquiries
* Send relevant updates, offers, and newsletters (with your consent)
* Process payments
* Improve our website and marketing
* Comply with legal obligations
5. Legal Basis for Processing
We process your data based on:
* Consent – when you opt-in to marketing or submit your details
* Contract – to provide services you have purchased
* Legal obligation – for record-keeping and compliance
* Legitimate interest – to improve our services and communicate with clients
6. Sharing Your Data
We do not sell your personal data. We may share it with:
* Trusted service providers (e.g., CRM systems, email marketing tools, payment processors)
* Legal or regulatory authorities when required by law
7. Cookies & Tracking
Our website uses cookies and tracking tools (including Facebook Pixel and Google Analytics) to monitor traffic and improve advertising. You can disable cookies in your browser settings.
8. Data Storage & Security
We store your personal data securely in encrypted systems (such as Ella CRM) and take reasonable steps to protect it from loss, misuse, or unauthorised access.
9. Your Rights
Under UK GDPR, you have the right to:
* Access your personal data
* Request correction or deletion
* Withdraw consent for marketing
* Object to processing
* Request data portability
To exercise your rights, contact [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.
FAQS
What is virtual admin support?
Virtual admin support means working with a remote assistant who helps you with tasks like email management, calendar scheduling, CRM updates, and more — all without needing to hire in-house staff.
What tasks can a virtual assistant help me with?
Our UK-based virtual assistants can support you with inbox management, customer service, bookkeeping, social media admin, and much more. Whether you're a small business owner or a tradesman, we tailor support to your needs.
How do I know if I need a virtual assistant?
If you're spending hours on admin instead of growing your business, it’s time! Many entrepreneurs, startups, and small businesses hire a virtual admin when they notice emails piling up, invoices being delayed, or customers waiting too long for replies.
How much does virtual admin support cost?
At Office Boss, we offer flexible virtual assistant packages to suit different budgets — whether you need a part-time VA or full admin support. Our affordable virtual admin services make it easy to get help without breaking the bank.
Can you provide admin support for tradesmen and construction companies?
Absolutely! We specialise in admin support for tradesmen, including CRM management, job scheduling, and invoicing. Our virtual assistants for trades are experts at keeping you organised and your customers happy.
Is your virtual admin support based in the UK?
Yes! Our team is proudly UK-based, providing local virtual assistant services to clients across Essex and beyond. No language barriers, no late-night calls — just friendly, reliable support when you need it.
How do I get started with hiring a virtual assistant?
Simple! Book a free discovery call with us at Office Boss. We'll chat about your admin needs and recommend the best virtual admin package for you.
How can I get help with my emails?
If your inbox feels like a full-time job, our virtual admin support team can help you take control. We offer email management services, including inbox organisation, flagging important messages, replying to customer enquiries, and clearing out the clutter. Our UK-based virtual assistants are experts at achieving "Inbox Zero" — so you can focus on your business (not your unread count!). Whether you need daily inbox management or just a regular tidy-up, we've got flexible virtual assistant packages to suit you.
